The Uncharted Veterinary Podcast

Recent Episodes

UVP 128 When Clients Make You Uncomfortable

Posted June 9, 2021 • 00:59:48

This week on the podcast, Dr. Andy Roark and Stephanie Goss are into discussion about what to do when client behavior makes the team feel uncomfortable...

UVP 127: Getting the Team to Raise Their Standards of Care

Posted June 2, 2021 • 01:04:19

On this week’s episode of the podcast, Dr. Andy Roark and Practice Manager Stephanie Goss tackle a topic from the mailbag. We received an email from...

UVP 126 Invasion of Privacy - When Clients Ask Your Vaccine Status

Posted May 26, 2021 • 00:41:03

On this week’s episode of the podcast, Dr. Andy Roark and Practice Manager Stephanie Goss tackle a topic that is being heard on repeat in the clinic...

UVP 125: Bad Review Coming

Posted May 19, 2021 • 00:50:22

This week on the podcast, Andy and Stephanie dive into a repeat mailbag question - what do we do when someone is in their first 90 days and their “review”...

UVP 124 What is With the No-Shows?

Posted May 12, 2021 • 01:01:35

This week on the podcast, Andy and Stephanie dive into something that they have been hearing about from EVERYONE… an increasing number of late/no-show...